FAQ — Data Recovery

Data recovery FAQ: answers to your questions

Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.

10,000+ cases handled since 2006
CyberSafe certified & nFADP compliant
Free diagnostic within 3 hours

Why consult our data recovery FAQ?

Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.

Why must the data recovery lab be based in Switzerland?

Most Swiss insurance companies require that data recovery be performed by a provider based in Switzerland to ensure legal compliance, data protection (LPD), and process traceability. SOS Data Recovery, located in Ins, fully meets this criterion.

Available 24/7

Data emergency? We respond immediately.

Critical data loss, server failure, tight deadline — our on-call team responds urgently, including weekends and public holidays.