Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
My tablet underwent an update or factory reset — can the data be recovered?
A factory reset erases the file system, but on most Android tablets, the physical data remains partially present on the NAND memory until it is overwritten by new data.
On iPads, encryption is recreated during a reset, and previous data becomes inaccessible — recovery without an iCloud backup is then very difficult.
For Android tablets that have undergone a reset, the more the device is used after the reset, the lower the chances of recovery. In the lab, direct memory chip extraction (chip-off) offers the best chance of recovering partial or complete data.