FAQ — Data Recovery

Data recovery FAQ: answers to your questions

Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.

10,000+ cases handled since 2006
CyberSafe certified & nFADP compliant
Free diagnostic within 3 hours

Why consult our data recovery FAQ?

Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.

When is a digital forensics expert called upon?

Digital forensics expertise is requested in many professional and legal contexts:

  • Commercial litigation — searching for evidence of embezzlement, breach of confidentiality clause, internal fraud
  • Criminal proceedings — judicial assistance on seizure of computer equipment, analysis of seized media
  • Security incidents — post-incident analysis of a cyberattack, identification of the intrusion vector, extent of the exfiltration
  • Labor law — searching for evidence of offenses committed on company equipment (harassment, data theft, abusive use)
  • Divorce or family proceedings — recovery of digital evidence in civil proceedings
  • Insurance — incident reconstruction for claims reporting
Available 24/7

Data emergency? We respond immediately.

Critical data loss, server failure, tight deadline — our on-call team responds urgently, including weekends and public holidays.