Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
How long does data recovery take on a tablet?
The data recovery time on a tablet varies depending on the nature of the failure and the level of urgency selected:
- Initial diagnosis: free, performed within 3 hours of receiving your device in our Ins (BE) laboratory
- Software recovery (accidental deletion, corrupted software): generally 24 to 48 hours
- Hardware recovery (broken screen, power failure): 2 to 5 business days
- Chip-off extraction (memory chip): 5 to 10 business days depending on the model
An Express service (high priority) and a Critical service (24/7 intervention) are available for urgent situations.