Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Why not use data recovery software at home?
Data recovery software may be suitable for accidental deletion on a healthy storage device. However, if the drive is making abnormal noises, is no longer detected, or has bad sectors, software will force repeated reads that worsen the physical damage. Each additional attempt further deteriorates the read/write heads and scratches the platters. A professional first performs a bit-by-bit copy in protected mode before any analysis.