Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
My tablet won't charge anymore — is the data lost?
No, the data is not lost. A charging problem is related to the battery, the connector, or a power component — not the memory chip. Your files remain intact on the internal memory.
If the tablet no longer starts due to a lack of battery, our technicians can:
- Replace the battery or directly power the motherboard to access the data
- Extract the NAND memory directly if the motherboard is defective
Data recovery is possible in the vast majority of cases, even if the tablet is permanently out of service.