Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Do you work on SSDs and flash memory devices in the lab?
Unlike mechanical hard drives, SSDs and flash memory devices (USB sticks, SD cards) do not require a laminar flow environment because they have no moving parts or magnetic platters. Data recovery relies on microsoldering techniques and direct reading of NAND chips using specialized stations. Our laboratory is equipped for both types of interventions.
What tools and equipment do you use in your lab?
Our laboratory is equipped with professional-grade specialized tools: PC-3000 stations from ACE Laboratory for low-level media reading, a binocular microscope for microsoldering, a BGA soldering station for NAND memory chips, and an ISO 5 certified laminar flow cabinet for all physical interventions on hard drives. This equipment allows us to handle mechanical hard drives as well as SSDs, phones and magnetic tapes.