Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Can we visit your laboratory?
Yes, visits to our laboratory in Ins (Anet) are possible by appointment. Access to the laboratory is controlled by badge, so the visit is accompanied by a technician. This allows you to see for yourself the safety and cleanliness conditions in which your media will be processed.
What are your opening hours?
Our laboratory is open Monday to Friday from 9:00 am to 12:00 pm and from 1:30 pm to 5:30 pm. Outside of these hours, an appointment can be arranged upon request. Our 24/7 emergency phone service is available for critical situations.