FAQ — Data Recovery

Data recovery FAQ: answers to your questions

Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.

10,000+ cases handled since 2006
CyberSafe certified & nFADP compliant
Free diagnostic within 3 hours

Why consult our data recovery FAQ?

Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.

Is SOS Data Recovery a reliable company?

Yes. SOS Data Recovery (Tesweb SA) is a Swiss company founded in 2006, registered in the commercial register of the Canton of Bern and based in Ins (Anet). It is CyberSafe certified and a CyberSafe partner (label awarded by the cyber-safe.ch association after an audit) and complies with the new Federal Data Protection Act (nLPD, RS 235.1). More than 8,000 customers and 779 IT partners trust it. The independent platform Avis Vérifiés (SKEEPERS group, NF Service certified) lists more than 249 reviews with an average rating of 4.5 out of 5.

Available 24/7

Data emergency? We respond immediately.

Critical data loss, server failure, tight deadline — our on-call team responds urgently, including weekends and public holidays.