FAQ — Data Recovery

Data recovery FAQ: answers to your questions

Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.

10,000+ cases handled since 2006
CyberSafe certified & nFADP compliant
Free diagnostic within 3 hours

Why consult our data recovery FAQ?

Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.

Can data recovered during a forensic analysis be used as evidence in court?

Yes, provided that the analysis has been conducted according to recognized forensic standards. For digital evidence to be admissible in a Swiss or European court, several conditions must be met:

  • Guaranteed data integrity — the original media has not been modified (use of a hardware write blocker during acquisition)
  • Traceability of the chain of custody — documentation of each manipulation from seizure to analysis
  • Cryptographic hashing — MD5 and SHA-256 hash calculated at acquisition to prove integrity
  • Certified expert report — written by an expert who can testify to their methodology

Our forensic reports are written according to ISO/IEC 27037 standards (identification and collection of digital evidence) and can be presented before Swiss and French jurisdictions.

Available 24/7

Data emergency? We respond immediately.

Critical data loss, server failure, tight deadline — our on-call team responds urgently, including weekends and public holidays.