Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
How long does LTO tape data recovery take?
The diagnosis is delivered in less than 3 hours. The recovery time depends on the tape's capacity and the nature of the failure, but most cases are resolved in 24 to 72 hours.
How long does data recovery take after the quote is approved?
Complete data recovery varies from 1 to 3 days for a logical failure, to 3 to 10 days for a complex physical failure. A 24/7 emergency service is available on request for critical cases (failed servers, legal deadlines, etc.).
How long does data recovery take on a tablet?
The data recovery time on a tablet varies depending on the nature of the failure and the level of urgency selected:
- Initial diagnosis: free, performed within 3 hours of receiving your device in our Ins (BE) laboratory
- Software recovery (accidental deletion, corrupted software): generally 24 to 48 hours
- Hardware recovery (broken screen, power failure): 2 to 5 business days
- Chip-off extraction (memory chip): 5 to 10 business days depending on the model
An Express service (high priority) and a Critical service (24/7 intervention) are available for urgent situations.
How long does data recovery take?
The diagnosis is delivered in less than 3 hours. The actual recovery takes a minimum of 24 hours, depending on the complexity of the failure. A 24/7 emergency service is available for critical cases.
How long does data recovery take?
The diagnosis is carried out within 3 hours of receiving your media. The recovery itself can vary from 2 to 10 working days depending on the complexity. In case of emergency, we offer a 24/7 service on request.
How long does data recovery take?
The diagnosis takes an average of 1 to 3 hours upon receipt of the media. Complete recovery varies from 1 to 3 days for a simple software failure, to 3 to 10 days for a complex physical failure or a multi-disk RAID system. A 24/7 emergency service is available upon request.