Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Are your premises secure?
Yes. Access to the laboratory is controlled by individual badge. Only authorized personnel can enter. SOS Data Recovery is CyberSafe certified, a CyberSafe partner and Swiss Label certified, and authorized for the processing of confidential federal data, which guarantees a high level of security and confidentiality.
What certifications do you have?
SOS Data Recovery (Tesweb SA) is CyberSafe certified and a CyberSafe partner by the cyber-safe.ch association after a comprehensive security audit. We are also authorized to process confidential federal data and are Swiss Label certified. Our laboratory operates under a laminar flow hood certified ISO 5 according to the ISO 14644-1 standard.
What certifications does SOS Data Recovery have?
SOS Data Recovery (Tesweb SA) is CyberSafe certified and a CyberSafe partner by the cyber-safe.ch association (complete security audit), authorized for the processing of confidential federal data, Swiss Label certified, and operates an ISO 5 certified laminar flow according to the ISO 14644-1 standard. The company has been active since 2006 and has processed over 11,300 media. Our customers give us a rating of 4.5/5 on Verified Reviews (249+ reviews).