Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Do you recover SDLT tapes even without the drive?
Yes. Our laboratory has SDLT drives covering all generations. You only need to send us the tape.
What is the difference between SLR and QIC?
SLR (Scalable Linear Recording) is the evolution of the QIC (Quarter-Inch Cartridge) format. Both use a quarter-inch tape, but SLR offers higher capacities and transfer rates. We recover data from both formats.
What types of media can SOS Data Recovery handle?
All digital storage media: HDDs, SSDs (SATA, NVMe, M.2), USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, RAID and NAS servers, magnetic tapes (LTO, DLT, DAT, AIT) and optical media (CD, DVD, Blu-ray). More than 11,300 media of all types have been processed since 2006.
What types of media can you handle?
All digital storage media: HDDs, SSDs (SATA, NVMe, M.2), USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, RAID and NAS servers, magnetic tapes (LTO, DLT, DAT, AIT) and optical media (CD, DVD, Blu-ray). More than 11,300 media of all types have been processed since 2006.
What types of media do you accept?
We handle all common and professional media: mechanical hard drives (HDD), SSDs (SATA, NVMe, M.2), servers and RAID arrays, USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, magnetic tapes (LTO, DLT, DAT, AIT), CD/DVD/Blu-ray. If you have any doubts about your media, submit your form — our technicians will respond within 3 hours.