Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
What media can I deposit at a collection point?
All types of storage media: hard drives (HDD), SSDs, USB sticks, memory cards (SD, microSD, CF), phones, tablets, NAS and RAID servers, magnetic tapes and optical media (CDs, DVDs). The partner ensures packaging suitable for each type of media.
What types of media do you accept?
We handle all common and professional media: mechanical hard drives (HDD), SSDs (SATA, NVMe, M.2), servers and RAID arrays, USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, magnetic tapes (LTO, DLT, DAT, AIT), CD/DVD/Blu-ray. If you have any doubts about your media, submit your form — our technicians will respond within 3 hours.